We believe quality aged care is about compassion, quality of life and belonging. When you choose Southern Cross Care Tasmania you are choosing a team who is passionate about people and their quality of life.
At Southern Cross Care Tasmania, quality care starts with our people. With around 1,100 dedicated staff supporting Tasmanians across our services, we recruit caring, skilled and experienced people who share our commitment to making a positive difference.
Through ongoing training and development, we empower our teams to deliver the best possible support for all residents and clients.
The staff without exception are kind, caring, very professional, considerate, and thoughtful. My observations are that all residents are treated in this way, and nothing is too much trouble for them. I am not an occasional visitor but spend the greater part of daylight hours there daily and therefore well-qualified to make comment from the heart.
Chris, husband of a resident
The surroundings around the area are beautiful and well cared for, it is a great pleasure to be able to see every day. As far as my views go, I am very happy with the care John is getting.
Peggy, resident spouse
My mother moved into the Rivulet last year. Since this time, she has been settled and happy. All team members are respectful and kind. Any request or concern has been dealt with in a timely manner and with excellent follow up.
To provide care in a respectful and kind manner at all times is comforting for me know. Thank you to the team.
Anne, family member
There is a climate of open communication amongst all. I like living at the Rivulet where there is a room of equal opportunities, and mutual respect amongst staff and residents.
Mila, resident
Montessori caring is a system of education aimed at people living with dementia, who seek to develop natural interest and activities in the same manner and behavior as they used to prior to cognitive decline. I feel incredibly lucky and grateful that I have been part of this caring unit in Memory Support. Our residents can partake in any activities like jigsaw puzzles, quiz, singing etc. as their preference with supervision or support is required. It is beautiful to see.
Rudra, staff
As a new staff member, I am very happy in my position. The people I work with are helpful, friendly and informative.
I find Southern Cross Care to be supportive of their staff and provide excellent care to the residents.
There is excellent communication between management and general staff through staff meetings, electronic communication and in person.
Peter, staff
Southern Cross Care is very open and responsive to resident’s requests, and they always aim to satisfy those requests. They are very open to suggestions from residents like day trip locations.
Janice, resident
The staff are always courteous anytime – day or night. Nothing is ever a trouble to them.
kathleen, resident
I find the staff to be fabulous, I have no complaints with anyone. I do not need to ask for much but if I do the staff are always happy to help me.
Staff have tried hard during the challenging Covid times we have just been through.
Kaye, resident
Thank you, Guilford Young Grove, for your continued support especially Hannah the Leisure & Lifestyle Officer for all the activities you provide to us.
